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List-Wise Report on Calley

Yash Pal
list wise in calley

List-Wise Report on Calley

The List-Wise Report is a powerful tool that provides in-depth insights into your calling campaigns. It helps you track activity, measure outcomes, and optimize your campaigns for better results. This guide outlines the features available across Personal, Pro, and Teams panels and explains how to access these reports.

How to Access the List-Wise Report

Login to Calley Web Panel.
List Wise Call Reporting 01
As you login you are redirected to Calley Dashboard.
Hover over the Call List menu in the navigation bar and Click on Manage Existing List.
Select the list name for which you want to view the report. The report will open, displaying all relevant details and metrics for that specific list.

Features of the List-Wise Report

1. Call List Details

List Name: Displays the name of the selected call list.
Agents (Teams Panel Only): Shows the agents assigned to the list for collaboration.
Creation Date: Indicates when the list was created, helping track the timeline of campaigns.
Add Numbers:
Manually: Add individual numbers for focused calling.
In Bulk: Upload multiple numbers at once to streamline the process.
Data Management Tools:
Distribute to Agents (Teams Panel): Allocate numbers to agents for efficient calling.
Redistribute Leads (Teams Panel): Reassign leads among agents as needed.
Clear All Data: Reset the list for reuse or cleanup.
Export to Excel: Download the report in Excel format for detailed offline analysis.
Remove DND Numbers: Filter out numbers registered on the "Do Not Disturb" list to ensure compliance.
Remove Duplicates: Eliminate duplicate entries to maintain data integrity.

2. Visual Metrics for Campaign Insights

Personal Panel:
Calls Made Graph: Displays the total number of calls completed.
No. of Calls (Pie Chart): Summarizes the number of calls made for easy analysis.
Pro Panel (Enhanced Metrics):
Call Duration Graph: Tracks the time spent on calls, helping assess engagement levels.
Feedback Summary: Breaks down call feedback (e.g., Interested, Not Interested) in a visual format.
Teams Panel (Advanced Metrics):

Agent-Wise Call Metrics:

Calls Made by Agent: Shows the number of calls completed by each agent.
Call Duration by Agent: Highlights the time spent by each agent on calls.
Agent Feedback Summary: Summarizes call feedback collected by each agent.
Agent-Wise Call Status: Provides a detailed breakdown of call outcomes (e.g., Connected, Skipped).

How These Reports Help Users

Teams Panel (Advanced Metrics):

1. Performance Analysis:

In the Teams Panel, agent-wise metrics help managers assess the productivity and performance of individual agents.
Call duration and feedback insights (Pro and Teams panels) allow for evaluating campaign effectiveness.

2. Lead Prioritization:

Feedback summaries help users identify hot leads and prioritize follow-ups for better conversion rates.

3. Efficient Reporting:

Exporting reports to Excel makes it easy to share data with stakeholders and use it for further analysis.

4. Campaign Optimization:

In the Teams Panel, agent-wise metrics help managers assess the productivity and performance of individual agents.
Call duration and feedback insights (Pro and Teams panels) allow for evaluating campaign effectiveness.

Click View All to explore or manage your templates.

Quick Links and Additional Features

Features like Remove DND Numbers and Remove Duplicates ensure clean data, improving call efficiency.
Redistribution tools in the Teams Panel allow for balanced workload distribution among agents.

The List-Wise Report on Calley’s Personal, Pro, and Teams panels is a vital feature that empowers users to monitor, analyze, and optimize their calling campaigns. Whether you are an individual user, a small business, or managing a team, the report provides actionable insights to improve efficiency and outcomes.

By accessing detailed metrics, managing data effectively, and utilizing agent-wise performance insights, you can make informed decisions to prioritize leads, enhance team productivity, and drive better campaign results. With features like data export, lead redistribution, and compliance tools, the List-Wise Report simplifies reporting and ensures your campaigns remain organized and impactful.

Start using the List-Wise Report today to transform your calling campaigns into successful and data-driven initiatives!

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